Heat - Create Incident
Description
Creates a ticket in Ivanti, using the d09.ivanti.create_incident role
Credentials
- DG_HEATAdmin1 (ivanti_db_username)
Input
Uses the d09.ivanti.create_incident role. see documentation on automationhub for input parameters.
Output
| Variable | Description |
|---|---|
IncidentNumber |
Number of the created Incident |
URL |
URL to the incident |
AssignmentID |
Number of the related Task |
StatusMessage |
Info about the created Incident and the forwarded team |